Terms and Conditions

By using the site and services of sonya-marie.com you agree with and accept all of the terms and conditions as set out below.  If you don’t agree to these terms and conditions please refrain from using this site and its services.

Project sewing:

Customers generally provide their own fabric for projects (unless otherwise agreed to) and are responsible for washing the fabric for shrinkage (if this is required for your project) prior to giving the fabric to ‘Sonya-Marie’ for sewing your item. Sonya-Marie takes no responsibility for skrinkage after the item has been made and then washed.

If Sonya-Marie is purchasesing the fabric on the customers behalf the cost of the fabric is to be paid for prior to the fabric order. This purchase payment is non refundable.

In some cases a part payment for large orders will be asked for, which is also non refundable. Final payment of the balance will then be required prior to collection of large orders. Smaller orders can be paid prior to or on collection with cash.

Payment Methods.

Services provided are to generally be collected by the customer and payment provided on or prior to collection. All items provided to Sonya-Marie for repair or make up will remain the posession of Sonya-Marie until full payment has been made. Sonya-Marie does not provide a layby system but will allow some flexability in payment when discussed and agreed upon by both parties.

If no such agreement has been made and payment has not occured after 2 months the item or items may be disposed of or sold on by Sonya-Marie to make a return on her unpaid fees for sewing services.

Returns and exchanges

Please choose your items carefully. And provide or check measurements.   Should there be any faulty purchases sonya-marie.com is happy to repare that item provided they are returned in the original condition and must be returned within 14 days of receipt.  Products that have clearly been miss handled will be repaired at the cost of the customer.

Please email sonya@sonya-marie.com with the following details: name, product name, the reason for request for replacement, exchange or refund.  Please note the cost for these returns is at the customers cost.

Return /refund policy does not apply if the products have been used, worn, damaged or soiled and Sonya-Marie` reserves the right to refuse a return on any product that does not meet these requirements.